Return Items

Return Items

Option 1: Return items manually.

  1. From your FastCommerce admin, go to Orders.
  2. Click on the order number to view the Order Details page.
  3. Click Return Items on the right side of the page.
  4. On the Return Details page, Click Authorize. 
  5. On the Return Items page, fill in the required detail, and click Submit.

Option 2: Return items through the online store.

  1. From your FastCommerce admin, go to Orders.
  2. Click on the order number to view the Return Details page.
  3. On the Return Details page, Click Authorize.
  4. On the Return Items page, fill in the required detail, and click Submit.

    • Related Articles

    • Order Status

      Order status Open: The order has been placed or created. The next steps are to process the payment, fulfill the order, and process any returns. Completed: The order is placed, paid for, and delivered to the customer. Canceled: The order was canceled. ...