Customers

Customers

When a new customer makes a purchase from your store, their name and contact information are automatically added to your customer list. A customer profile is created when a customer interacts with your business in any of the following ways:

  • Signing up for your mailing list or a customer account
  • Placing an order
  • Starting an order but abandoning their checkout
    You can also add a customer to your store manually.

Create customer

  1. From your FastCommerce admin, go to Customers.
  2. Click + Create Customer in the upper right corner of the Customers page.
  3. Enter the customer's email address, name, and other relevant information.
  4. Click Save in the upper right corner of the page.

Edit customer

  1. From your FastCommerce admin, go to Customers.
  2. Click on the customer’s name.
  3. Update the details of the customer.
  4. Click Save in the upper right corner of the page.

Delete customer

  1. From your FastCommerce admin, go to Customers.
  2. Select the checkbox next to the customer's name.
  3. Click Action on Selected.
  4. Choose Delete from the drop-down menu.
  5. Click Yes, delete customer in the pop-up window.

Add customer tags 

  1. From your FastCommerce admin, go to Customers.
  2. Select the checkbox next to the customer's name.
  3. Click Action on Selected.
  4. Choose Add tags from the drop-down menu.
  5. Search for tags or enter a new tag.
  6. Click Save.

Email to selected customer

  1. From your FastCommerce admin, go to Customers.
  2. Select the checkbox next to the customer's name.
  3. Click Action on Selected.
  4. Choose Email to selected from the drop-down menu.
  5. Enter the email details.
  6. Click Send.

Export customer list

  1. From your FastCommerce admin, go to Customers.
  2. Select the checkbox next to the customer's name.
  3. Click Action on Selected.
  4. Choose Export from the drop-down menu.
  5. The customer list will be downloaded to your device.

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