When a new customer makes a purchase from your store, their name and contact information are automatically added to your customer list. A customer profile is created when a customer interacts with your business in any of the following ways:
- Signing up for your mailing list or a customer account
- Placing an order
- Starting an order but abandoning their checkout
You can also add a customer to your store manually.
Create customer
- From your FastCommerce admin, go to Customers.
- Click + Create Customer in the upper right corner of the Customers page.
- Enter the customer's email address, name, and other relevant information.
- Click Save in the upper right corner of the page.
Edit customer
- From your FastCommerce admin, go to Customers.
- Click on the customer’s name.
- Update the details of the customer.
- Click Save in the upper right corner of the page.
Delete customer
- From your FastCommerce admin, go to Customers.
- Select the checkbox next to the customer's name.
- Click Action on Selected.
- Choose Delete from the drop-down menu.
- Click Yes, delete customer in the pop-up window.
Add customer tags
- From your FastCommerce admin, go to Customers.
- Select the checkbox next to the customer's name.
- Click Action on Selected.
- Choose Add tags from the drop-down menu.
- Search for tags or enter a new tag.
- Click Save.
Email to selected customer
- From your FastCommerce admin, go to Customers.
- Select the checkbox next to the customer's name.
- Click Action on Selected.
- Choose Email to selected from the drop-down menu.
- Enter the email details.
- Click Send.
Export customer list
- From your FastCommerce admin, go to Customers.
- Select the checkbox next to the customer's name.
- Click Action on Selected.
- Choose Export from the drop-down menu.
- The customer list will be downloaded to your device.